FAQ
Frequently Asked Questions
Levarcon is a consulting firm focused on digital transformation and security. Our work is delivered through two practice areas:
- Digital Transformation Services: Project Management as a Service (PMaaS), Digital Strategy & Roadmap Development, Business Process Automation, Digital Workplace Solutions, and IT Modernization Services.
- Security Services: Security Assessment & Gap Analysis, Cybersecurity Policy & Governance Development, Incident Response Planning & Readiness, Vulnerability Management Program Setup, and Identity & Access Management (IAM).
Our consultants have hands-on experience implementing the solutions they recommend, not just designing them on paper. Every engagement is measured against business outcomes such as risk reduced, time saved, and revenue enabled, rather than activity alone. We also tailor scope and pace to each client, so SMBs and large enterprises each receive the level of depth their environment requires.
We serve growing SMBs through to large enterprises, both locally and internationally. Our hybrid delivery model combines on-site engagement where required with secure virtual collaboration, so quality remains consistent regardless of location.
Every engagement begins with a no-obligation discovery session to understand your needs.
We then issue a written proposal covering scope, deliverables, timeline, team, and investment, so you have a clear basis for decision before any commitment is made
Timelines depend on scope. As a general guide:
- Advisory consultations: a few days to two weeks.
- Strategy and roadmap development: four to twelve weeks.
- Implementation programs (e.g., PMaaS, IAM, modernization): delivered in phases
Assessments and gap analyses: two to six weeks. over three months and beyond
Visit www.levarcon.com, complete the contact form with a brief description of your needs, and book a discovery session at a time that suits you. Within a few business days of the session, you will receive a tailored proposal for your review.
Absolutely. Referrals are welcomed and appreciated. Every referral is treated with the same diligence we apply to our existing clients
Yes. We offer flexible options including project-based follow-on work, retained advisory, scheduled reviews, and on-call expertise.
The right model depends on your internal capability and the nature of the work delivered.
Quality is built into our delivery method. We start with a structured needs assessment to confirm the real problem, document clear deliverables and milestones in the proposal, maintain continuous client communication, monitor defined success metrics throughout the engagement, and apply internal peer review to every major deliverable before it reaches you
Pricing depends on the scope, duration, and complexity of the work. We offer fixed-fee proposals for well-defined engagements, time-and-materials arrangements for work where scope evolves, and retainer packages for ongoing advisory. After the discovery session, you receive a written, itemized quote so there are no surprises.
We accept bank transfers and other secure payment methods appropriate to your location and currency. Standard terms typically include a kickoff payment followed by milestone or monthly billing, all documented in the engagement letter. Every payment is formally invoiced and receipted
As a security practitioner, we hold ourselves to the same standards we recommend. All client information is treated as confidential by default and protected by access controls, encrypted storage and transmission, and defined retention and disposal practices once an engagement closes. We are happy to sign your NDA, or provide our standard mutual NDA, before discovery if your situation calls for it.
We acknowledge inquiries within 24 to 48 business hours. During active engagements, response times are governed by an agreed communication plan that includes a named engagement lead, scheduled status meetings, and a clear escalation path for urgent matters
Yes. We design tailored training programs across digital literacy, security awareness, and specialized technical topics. Programs can be delivered in-person, virtually, or as a blended format depending on your preference
STILL HAVE QUESTIONS?
If your question is not covered in this guide, please reach out directly. Every situation is different, and we prefer a short conversation to a generic answer
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